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Tiago Oliveira
Identificação
Tiago Oliveira, Professor Catedrático
Doutor em Gestão de Informação
(NOVA IMS|NOVA)
Contactos
toliveira@novaims.unl.pt
Biografia

Tiago Oliveira is an Associate Professor of Information Management and Associate Dean for Research and Doctoral Studies at the NOVA Information Management School (IMS), Coordinator of the Ph.D. in Information Management, and Coordinator of the degree in Information Management. He was academic visitor at the Information Systems Department, Virginia Commonwealth University, USA. He received his PhD degree in Information Management from Universidade Nova de Lisboa (UNL), Portugal in 2011. He also received Master degree in Statistics and Information Management from NOVA IMS, Portugal, in 2006 and a degree in Industrial Engineering and Management from Instituto Superior Técnico (IST), Universidade Técnica de Lisboa (UTL), Portugal, in 2001. Before joining academia he worked in the Private Sector as a Product Management and Account Management in the largest Portuguese Information Technology Company, Portugal Telecom.

His research is driven by the vision to marry information technology (IT) with the process of innovation diffusion (initiation, adoption, use, and value) across all adoption units (individuals, firms, and societies). With this research I intend to shed transcending on the most important antecedents of IT innovation, being capable of developing new toolkits for emerging IT. In the last five years I have worked on IT adoption models. For individuals as adoption units, I am interested in understanding what drives the adoption of e-health, e-banking, m-banking, and m-payments. At firm-level, I first focused on Internet adoption, followed by e-business adoption, enterprise resource planning (ERP) use and value (in collaboration with Microsoft Corporation), cloud computing adoption stages, and cloud computing value (also with Microsoft Corporation and SAP). Another field of interest is the e-government and e-participation adoption by citizens. I am also interested in assessing the role of IT in the development of countries and understanding the digital divide. I developed for the European Commission a framework for improving the level of cross-border e-commerce within the European Union.

His research has been published in several journals including including the Information & Management, Decision Support Systems, Government Information Quarterly, Computers in Human Behavior, Journal of Business Research, Information Systems Frontiers, International Journal of Information Management, Journal of Global Information Management, Industrial Management & Data Systems, Computers in Industry, International Journal of Accounting Information Systems, among others. Additional detail can be found in http://www.isegi.unl.pt/toliveira/.

Tiago has authored more than 100 scientific articles in Journals and conference proceedings. Tiago has more than 6000 citations (https://scholar.google.com/citations?user=RXwZPpoAAAAJ).

Unidades Curriculares que leciona na NOVA IMS
- Adoption Models
- Adoption Models for Industry 4.0
- Estatística III
- Governança e Gestão de Serviços de Tecnologias de Informação
- Metodologias de Investigação
- Métodos Analíticos Preditivos em Marketing
- Seminário de Investigação I
- Teoria de Adoção e Impacto das Tecnologias
- Web Marketing e Comércio Electrónico
Publicações
Publicação em Periódicos Científicos
Amade, N., Oliveira, T., & Painho, M. (2020). Understanding the determinants of GIT post-adoption: perspectives from Mozambican institutions. Heliyon, 6(5), [e03879]. https://doi.org/10.1016/j.heliyon.2020.e03879
Côrte-Real, N., Ruivo, P., & Oliveira, T. (2020). Leveraging internet of things and big data analytics initiatives in European and American firms: is data quality a way to extract business value? Information and Management, 57(1), 1-16. [103141]. [Advanced online publication on 7 January 2019] doi: https://doi.org/10.1016/j.im.2019.01.003
Costa-Mendes, R., Oliveira, T., Castelli, M., & Cruz-Jesus, F. (2020). A machine learning approximation of the 2015 Portuguese high school student grades: A hybrid approach. Education and Information Technologies. https://doi.org/10.1007/s10639-020-10316-y
Cruz-Jesus, F., Castelli, M., Oliveira, T., Mendes, R., Nunes, C., Sa-Velho, M., & Rosa-Louro, A. (2020). Using artificial intelligence methods to assess academic achievement in public high schools of a European Union country. Heliyon, 6(6), [e04081]. https://doi.org/10.1016/j.heliyon.2020.e04081
Elena-Bucea, A., Cruz-Jesus, F., Oliveira, T., & Coelho, P. S. (2020). Assessing the Role of Age, Education, Gender and Income on the Digital Divide: Evidence for the European Union. Information Systems Frontiers. [Adavanced online publication on 19 May 2020]. https://doi.org/10.1007/s10796-020-10012-9
Franque, F. B., Oliveira, T., Tam, C., & Santini, F. D. O. (2020). A meta-analysis of the quantitative studies in continuance intention to use an information system. [Advanced online publication on 7 July 2020]. Internet Research, 1-36. https://doi.org/10.1108/INTR-03-2019-0103
Macieira, F., Oliveira, T., & Yanaze, M. (2020). Models of satisfaction antecedents: A brief review. An integrative literature review of the most discussed satisfaction models in marketing studies. International Journal of Services and Operations Management, 36(3), 348-359. https://doi.org/10.1504/IJSOM.2020.108118
Oliveira, T., Araujo, B., & Tam, C. (2020). Dataset for understanding why people share their travel experiences on social media: Structural equation model analysis. Data in brief, 30, [105447]. https://doi.org/10.1016/j.dib.2020.105447
Oliveira, T., Tomar, S., & Tam, C. (2020). Evaluating collaborative consumption platforms from a consumer perspective. Journal of Cleaner Production, 273, [123018]. https://doi.org/10.1016/j.jclepro.2020.123018
Oliveira, T.; Araujo, B. & Tam, C. (2020). Why do people share their travel experiences on social media? Tourism Management, V. 78, June, 104041. https://doi.org/10.1016/j.tourman.2019.104041
Reis, C., Ruivo, P., Oliveira, T., & Faroleiro, P. (2020). Assessing the drivers of machine learning business value. Journal of Business Research, 117, 232-243. https://doi.org/10.1016/j.jbusres.2020.05.053
Rodrigues, J., Ruivo, P., & Oliveira, T. (2020). Mediation role of business value and strategy in firm performance of organizations using software-as-a-service enterprise applications. Information and Management, [103289]. https://doi.org/10.1016/j.im.2020.103289
Ruivo, P., Johansson, B., Sarker, S., & Oliveira, T. (2020). The relationship between ERP capabilities, use, and value. Computers in Industry, 117, 1-15. [103209]. https://doi.org/10.1016/j.compind.2020.103209
Salgado, T., Tavares, J., & Oliveira, T. (2020). Drivers of Mobile Health Acceptance and Use From the Patient Perspective: Survey Study and Quantitative Model Development. JMIR mHealth and uHealth, 8(7), e17588. https://doi.org/10.2196/17588
Tam, C., Loureiro, A., & Oliveira, T. (2020). The individual performance outcome behind e-commerce: Integrating information systems success and overall trust. Internet Research, 30(2), 439-462. [Advanced online publication on 22 october 2019]. https://doi.org/10.1108/INTR-06-2018-0262
Tam, C., Moura, E. J. D. C., Oliveira, T., & Varajão, J. (2020). The factors influencing the success of on-going agile software development projects. International Journal of Project Management, 38(3), 165-176. https://doi.org/10.1016/j.ijproman.2020.02.001
Tam, C., Santos, D., & Oliveira, T. (2020). Exploring the influential factors of continuance intention to use mobile Apps: extending the expectation confirmation model. Information Systems Frontiers, 22(1), 243–257. [Advanced online publication on 31 may 2018] Doi: https://doi.org/10.1007/s10796-018-9864-5
Acedo, A., Oliveira, T., Naranjo-Zolotov, M., & Painho, M. (2019). Place and city: toward a geography of engagement. Heliyon, 5(8), [e02261]. https://doi.org/10.1016/j.heliyon.2019.e02261
Aparicio, M., Oliveira, T., Bação, F., & Painho, M. (2019). Gamification: a key determinant of massive open online course (MOOC) success. Information and Management, 56(1), 39-54. [advanced online publication on 20 june 2018]. DOI: 10.1016/j.im.2018.06.003
Baptista, G. & Oliveira, T. (2019). Gamification and serious games: A literature meta-analysis and integrative model. Computers in Human Behavior, 92 (march), 306-315. Doi: https://doi.org/10.1016/j.chb.2018.11.030
Carreiro, H. & Oliveira, T. (2019). Impact of transformational leadership on the diffusion of innovation in firms: Application to mobile cloud computing. Computers in Industry, 107, 104-113. https://doi.org/10.1016/j.compind.2019.02.006
Castelo-Branco, I., Cruz-Jesus, F., & Oliveira, T. (2019). Assessing Industry 4.0 readiness in manufacturing: Evidence for the European Union. Computers in Industry, 107(May), 22-32. DOI: 10.1016/j.compind.2019.01.007
Côrte-Real, N., Ruivo, P., Oliveira, T., & Popovič, A. (2019). Unlocking the drivers of big data analytics value in firms. Journal of Business Research, 97(April), 160-173. DOI: 10.1016/j.jbusres.2018.12.072
Cruz-Jesus, F.; Pinheiro, A. & Oliveira, T. (2019). Understanding CRM adoption stages: empirical analysis building on the TOE framework. Computers in Industry, 109 (August), 1-13. doi: https://doi.org/10.1016/j.compind.2019.03.007
Haberli Junior, C., Oliveira, T. & Yanaze, M. (2019). The adoption stages (Evaluation, Adoption, and Routinisation) of ERP systems with business analytics functionality in the context of farms. Computers and Electronics in Agriculture, 156, 334-348. https://doi.org/10.1016/j.compag.2018.11.028
Haberli Junior, C., Oliveira, T., Yanaze, M., & Spers, E. E. (2019). Performance, farmer perception, and the routinisation (RO) moderation on ERP post-implementation. Heliyon, 5(6), [e01784]. https://doi.org/10.1016/j.heliyon.2019.e01784
Martins, J. Costa, C., Oliveira, T., Gonçalves, R., Branco, F. (2019). How smartphone advertising influences consumers' purchase intention. Journal of Business Research, 94, 378-387. (Advanced online publication on 5 january 2018). doi: https://doi.org/10.1016/j.jbusres.2017.12.047
Martins, J., Branco, F., Gonçalves, R., Au-Yong-Oliveira, M., Oliveira, T., Naranjo-Zolotov, M., & Cruz-Jesus, F. (2019). Assessing the success behind the use of education management information systems in higher education. Telematics and Informatics, 38(May), 182-193. [Advanced online publication on 13c october 2018]. https://doi.org/10.1016/j.tele.2018.10.001.
Martins, R., Oliveira, T., Thomas, M., & Tomás, S. (2019). Firms’ continuance intention on SaaS use: an empirical study. Information Technology and People, 32(1), 189-216. https://doi.org/10.1108/ITP-01-2018-0027
Naranjo-Zolotov, M., Oliveira, T., & Casteleyn, S. (2019). Citizens’ intention to use and recommend e-participation: Drawing upon UTAUT and citizen empowerment. Information Technology and People, 32(2), 364-386. [Advanced online publication on 2 july 2018]. https://doi.org/10.1108/ITP-08-2017-0257. DOI: 10.1108/ITP-08-2017-0257
Naranjo-Zolotov, M., Oliveira, T., Casteleyn, S., & Irani, Z. (2019). Continuous usage of e-participation: The role of the sense of virtual community. Government Information Quarterly. [Adavnced online publication on 7 june 2019]. https://doi.org/10.1016/j.giq.2019.05.009
Naranjo-Zolotov, M., Oliveira, T., Cruz-Jesus, F., Martins, J., Gonçalves, R., Branco, F., & Xavier, N. (2019). Examining social capital and individual motivators to explain the adoption of online citizen participation. Future Generation Computer Systems, 92, 302-311. DOI: 10.1016/j.future.2018.09.044
Oliveira, T., Martins, R., Sarker, S., Thomas, M., & Popovič, A. (2019). Understanding SaaS adoption: The moderating impact of the environment context. International Journal Of Information Management, 49(December), 1-12. Doi: https://doi.org/10.1016/j.ijinfomgt.2019.02.009
Popovič, A., Puklavec, B., & Oliveira, T. (2019). Justifying business intelligence systems adoption in SMEs: Impact of systems use on firm performance. Industrial Management and Data Systems, 119(1), 210-228. [Advanced online publication on September 2018]. doi: https://doi.org/10.1108/IMDS-02-2018-0085
Rita, P., Oliveira, T., & Farisa, A. (2019). The impact of e-service quality and customer satisfaction on customer behavior in online shopping. Heliyon, 5(10), [e02690]. https://doi.org/10.1016/j.heliyon.2019.e02690
Tam, C., & Oliveira, T. (2019). Does culture influence m-banking use and individual performance? Information and Management, 56(3), 356-363.[Advanced online publication on 29 july 2018]. https://doi.org/10.1016/j.im.2018.07.009.
Teixeira, A.; Oliveira, T. & Varajão, J. (2019). Evaluation of Business Intelligence Projects Success: a case study. Business Systems Research, 10(1), 1-12. Doi: 10.2478/bsrj-2019-0001
Amade, N., Painho, M., & Oliveira, T. (2018). Geographic information technology usage in developing countries: a case study in Mozambique. Geo-Spatial Information Science, 21(4), 331-345. DOI: 10.1080/10095020.2018.1523995
Chipeva, P., Cruz-Jesus, F., Oliveira, T., & Irani, Z. (2018). Digital divide at individual level: Evidence for Eastern and Western European countries. Government Information Quarterly. [advanced online publication on 27 june 2018]. DOI: 10.1016/j.giq.2018.06.003
Cruz-Jesus, F., Oliveira, T., & Bação, F. (2018). The global digital divide: evidence and drivers. Journal Of Global Information Management, 26(2), 1-26. DOI: 10.4018/JGIM.2018040101
Dhillon, G., Oliveira, T., & Syed, R. (2018). Value-based information privacy objectives for Internet Commerce. Computers in Human Behavior, 87, 292-307. [advanced online publication on 1 june 2018]. Doi: https://doi.org/10.1016/j.chb.2018.05.043
Gonçalves, G.; Oliveira, T. & Cruz-Jesus, F. (2018). Understanding individual-level digital divide: Evidence of an African country. Computers in Human Behavior, 87, 276-291. [advanced online publication on 29 may 2018]. doi: https://doi.org/10.1016/j.chb.2018.05.039
Mijail Naranjo Zolotov; Tiago Oliveira & Sven Casteleyn (2018). E-participation adoption models research in the last 17 years: A weight and meta-analytical review. Computers in Human Behavior, 81, 350–365. [Advanced publication online on 22 december 2017]. Doi: https://doi.org/10.1016/j.chb.2017.12.031
Nascimento, B.; Oliveira, T.; Tam, C. (2018). Wearable technology: What explains continuance intention in smartwatches? Journal of Retailing and Consumer Services, 43 (July), 157–169. https://doi.org/10.1016/j.jretconser.2018.03.017
Paulo, M. M., Rita, P., Oliveira, T., & Moro, S. (2018). Understanding mobile augmented reality adoption in a consumer context. Journal of Hospitality and Tourism Technology, 9(2), 142-157. [Advanced online publication on 2017]. DOI: 10.1108/JHTT-01-2017-0006
Puklavec, B., Oliveira, T., & Popovič, A. (2018). Understanding the determinants of business intelligence system adoption stages: an empirical study of SMEs. Industrial Management & Data Systems, 118(1), 236-261. [Advanced publication online on 22 december 2017]. DOI: 10.1108/IMDS-05-2017-0170.
Rita, P., Oliveira, T., Estorninho, A., & Moro, S. (2018). Mobile services adoption in a hospitality consumer context. International Journal of Culture, Tourism, and Hospitality Research, 12(1), 143-158. DOI: 10.1108/IJCTHR-04-2017-0041
Tavares, J., & Oliveira, T. (2018). New Integrated Model Approach to Understand the Factors That Drive Electronic Health Record Portal Adoption: Cross-Sectional National Survey. Journal Of Medical Internet Research, 20(11), [e11032]. DOI: 10.2196/11032. URL: https://www.jmir.org/2018/11/e11032
Tavares, J., Goulão, A., & Oliveira, T. (2018). Electronic Health Record Portals adoption: Empirical model based on UTAUT2. Informatics for Health and Social Care, 43(2), 109-125. (advanced online publication on 27 october). Doi: http://dx.doi.org/10.1080/17538157.2017.1363759
Tomás, S., Thomas, M. & Oliveira, T. (2018). Evaluating the impact of virtualization characteristics on SaaS adoption. Enterprise Information Systems, 12(3), 259-278, (advanced online publication on Published online: 18 Jul 2017) DOI: 10.1080/17517575.2017.1355484
Amade, N., Painho, M. & Oliveira, T. (2017). Determinants of Geographic Information Technologies Intention and Adoption and Mozambique Institutions’ Perspectives. Research Journal of Information Technology, 9: 64-73. doi: 10.3923/rjit.2017.64.73. URL: https://scialert.net/abstract/?doi=rjit.2017.64.73
Aparício, M., Bacao, F. & Oliveira, T. (2017). Grit in the path to e-learning success. Computers In Human Behavior, 66, 388-399. DOI: 10.1016/j.chb.2016.10.009
Caetano Haberli Jr, Tiago Oliveira & and Mitsuru Yanaze (2017). Understanding the determinants of adoption of enterprise resource planning (ERP) technology within the agrifood context: the case of the Midwest of Brazil. International Food and Agribusiness Management Review, 20 (5). DOI: 10.22434/IFAMR2016.0093
Carlos Tam & Tiago Oliveira (2017). Literature review of mobile banking and individual performance. International Journal of Bank Marketing, 35 (7), 1042-1065, https://doi.org/10.1108/IJBM-09-2015-0143
Carlos Tam & Tiago Oliveira (2017). Understanding mobile banking individual performance: The DeLone & McLean model and the moderating effects of individual culture. Internet Research, 27 (3), 538-562. doi: https://doi.org/10.1108/IntR-05-2016-0117
Côrte-Real, N., Oliveira, T., & Ruivo, P. (2017). Assessing business value of Big Data Analytics in European firms. Journal of Business Research, 70, 379-390. DOI: 10.1016/j.jbusres.2016.08.011
Cruz-Jesus, F., Oliveira, T., Bação, F., & Irani, Z. (2017). Assessing the pattern between economic and digital development of countries. 19(4), 835–854. DOI: 10.1007/s10796-016-9634-1
Goncalo Baptista & Tiago Oliveira (2017). Why so serious? Gamification impact in the acceptance of mobile banking services". Internet Research, 27 (1), 118-139. https://doi.org/10.1108/IntR-10-2015-0295
Manoj A. Thomas, Yan Li, Tiago Oliveira (2017). Nuances of Development Contexts for ICT4D Research in Least Developed Countries: An Empirical Investigation in Haiti. Telematics and Informatics 34, 1093–1112. doi: https://doi.org/10.1016/j.tele.2017.05.001
Oliveira, T., Alhinho, M., Rita, P., & Dhillon, G. (2017). Modelling and testing consumer trust dimensions in e-commerce. Computers In Human Behavior, 71, 153-164. DOI: 10.1016/j.chb.2017.01.050
Ruivo, P., Oliveira, T., & Mestre, A. (2017). Enterprise resource planning and customer relationship management value. Industrial Management and Data Systems, 117(8), 1612-1631. DOI: 10.1108/IMDS-08-2016-0340
Tavares, Jorge & Oliveira, Tiago (2017). Electronic Health Record Portal Adoption: a Cross Country Analysis. BMC Medical Informatics and Decision Making (2017) 17: 97. https://doi.org/10.1186/s12911-017-0482-9
Wilmar Audye Cidrala, Tiago Oliveira, Massimo Di Felicea & Manuela Aparicio (2017). E-learning success determinants: Brazilian empirical study. Computers & Education, [advanced online publication on 5 December 2017]. Doi: https://doi.org/10.1016/j.compedu.2017.12.001
Aparicio, M., Bacao, F., & Oliveira, T. (2016). An e-Learning Theoretical Framework. Educational Technology & Society, 19(1), 292-307.
Aparicio, M., Bacao, F., & Oliveira, T. (2016). Cultural impacts on e-learning systems' success. Internet and Higher Education, 31, 58-70. doi: 10.1016/j.iheduc.2016.06.003
Baptista, G., & Oliveira, T. (2016). A weight and a meta-analysis on mobile banking acceptance research. Computers in Human Behavior, 63, 480-489. doi: 10.1016/j.chb.2016.05.074
Bermejo, P. H. d. S., Tonelli, A. O., Galliers, R. D., Oliveira, T., & Zambalde, A. L. (?). Conceptualizing organizational innovation: The case of the Brazilian software industry. Information & Management. doi: http://dx.doi.org/10.1016/j.im.2015.11.004
Cruz-Jesus, F., Vicente, María R., Bacao, F., & Oliveira, T. (2016). The education-related digital divide: An analysis for the EU-28. Computers in Human Behavior, 56, 72-82. doi: http://dx.doi.org/10.1016/j.chb.2015.11.027
Dhillon, G., Oliveira, T., Susarapu, S., & Caldeira, M. (2016). Deciding between information security and usability: Developing value based objectives. Computers in Human Behavior, 61, 656-666. doi: http://dx.doi.org/10.1016/j.chb.2016.03.068
Martins, J., Goncalves, R., Oliveira, T., Cota, M., & Branco, F. (2016). Understanding the determinants of social network sites adoption at firm level: A mixed methodology approach. [Article]. Electronic Commerce Research and Applications, 18, 10-26. doi: 10.1016/j.elerap.2016.05.002
Martins, R., Oliveira, T., & Thomas, M. A. (2016). An empirical analysis to assess the determinants of SaaS diffusion in firms. Computers in Human Behavior, 62, 19-33. doi: http://dx.doi.org/10.1016/j.chb.2016.03.049
Oliveira, T., Thomas, M., Baptista, G., & Campos, F. (2016). Mobile payment: Understanding the determinants of customer adoption and intention to recommend the technology. Computers in Human Behavior, 61, 404-414. doi: http://dx.doi.org/10.1016/j.chb.2016.03.030
Rodrigues, J., Ruivo, P., Johansson, B., & Oliveira, T. (2016). Factors for Adopting ERP as SaaS amongst SMEs: The Customers vs. Vendor Point of View. Information Resources Management Journal, 29(4), 1-16. doi: 10.4018/irmj.2016100101
Tam, C., & Oliveira, T. (2016). Performance impact of mobile banking: using the task-technology fit (TTF) approach. International Journal of Bank Marketing, 34(4), 434-457. doi: 10.1108/ijbm-11-2014-0169
Tam, C., & Oliveira, T. (2016). Understanding the impact of m-banking on individual performance: DeLone & McLean and TTF perspective. Computers in Human Behavior, 61, 233-244. doi: http://dx.doi.org/10.1016/j.chb.2016.03.016
Tavares, J., & Oliveira, T. (2016). Electronic Health Record Patient Portal Adoption by Health Care Consumers: An Acceptance Model and Survey. Journal of medical Internet research, 18(3), e49. doi: 10.2196/jmir.5069
Thomas, M., Costa, D., & Oliveira, T. (2016). Assessing the role of IT-enabled process virtualization on green IT adoption. Information Systems Frontiers, 18(4), 693-710. doi: 10.1007/s10796-015-9556-3
Baptista, G., & Oliveira, T. (2015). Understanding mobile banking: The unified theory of acceptance and use of technology combined with cultural moderators. Computers in Human Behavior, 50, 418-430. doi: 10.1016/j.chb.2015.04.024
Martins, J., Gonçalves, R., Santos, V., Cota, M. P., Oliveira, T., & Branco, F. (2015). Proposta de um Modelo de e-Learning Social. Revista Ibérica de Sistemas e Tecnologias de Informação, 16, 92-107. doi: 10.17013/risti.16.92-107
Martins, R., Oliveira, T., & Thomas, M. A. (2015). Assessing Organizational Adoption of Information Systems Outsourcing. Journal of Organizational Computing and Electronic Commerce, 25(4), 360-378. doi: 10.1080/10919392.2015.1087702
Oliveira, T., & Dhillon, G. (2015). From Adoption to Routinization of B2B e-Commerce: Understanding Patterns Across Europe. Journal of Global Information Management, 23(1), 24-43. doi: 10.4018/jgim.2015010102
Ruivo, P., Oliveira, T., & Neto, M. (2015). Using resource-based view theory to assess the value of ERP commercial-packages in SMEs. Computers in Industry, 73, 105-116. doi: 10.1016/j.compind.2015.06.001
Ruivo, P., Oliveira, T., & Santos, V. (2015). Measuring Customer Data Protection in Nearshores. Procedia Computer Science, 64, 610-617. doi: http://dx.doi.org/10.1016/j.procs.2015.08.574
Ruivo, P., Rodrigues, J., & Oliveira, T. (2015). The ERP Surge of Hybrid Models - An Exploratory Research into Five and Ten Years Forecast. Procedia Computer Science, 64, 594-600. doi: http://dx.doi.org/10.1016/j.procs.2015.08.572
Ruivo, P., Rodrigues, J., Neto, M., Oliveira, T., & Johansson, B. (2015). Defining a Framework for the Development of ICT Services “Nearshoring” in Portugal. Procedia Computer Science, 64, 140-145. doi: http://dx.doi.org/10.1016/j.procs.2015.08.474
Ruivo, P., Santos, V., & Oliveira, T. (2015). Success Factors for Data Protection in Services and Support Roles: Combining Traditional Interviews with Delphi Method. International Journal of Human Capital and Information Technology Professionals, 6(3), 56-70. doi: 10.4018/ijhcitp.2015070104
Thomas, M., Costa, D., & Oliveira, T. (2015). Assessing the role of IT-enabled process virtualization on green IT adoption. Information Systems Frontiers, 1-18. doi: 10.1007/s10796-015-9556-3
Côrte-Real, N., Ruivo, P., & Oliveira, T. (2014). The Diffusion Stages of Business Intelligence & Analytics (BI&A): A Systematic Mapping Study. Procedia Technology, 16(0), 172-179. doi: http://dx.doi.org/10.1016/j.protcy.2014.10.080
Cruz-Jesus, F., Oliveira, T., & Bacao, F. (2014). Exploring the Pattern between Education Attendance and Digital Development of Countries. Procedia Technology, 16(0), 452-458. doi: http://dx.doi.org/10.1016/j.protcy.2014.10.112
Gomes, J., Barão, I., & Oliveira, T. (2014). Is It Always Necessary To Take Sample Selection Into Account? Communications in Statistics - Simulation and Computation. doi: 10.1080/03610918.2012.762384. (in press)
Martins, C., Oliveira, T., & Popovič, A. (2014). Understanding the Internet banking adoption: A unified theory of acceptance and use of technology and perceived risk application. International Journal of Information Management, 34(1), 1-13. doi: http://dx.doi.org/10.1016/j.ijinfomgt.2013.06.002
Oliveira, T., Faria, M., Thomas, M. A., & Popovic, A. (2014). Extending the understanding of mobile banking adoption: When UTAUT meets TTF and ITM. International Journal of Information Management, 34(5), 689-703. doi: 10.1016/j.ijinfomgt.2014.06.004
Oliveira, T., Thomas, M., & Espadanal, M. (2014). Assessing the determinants of cloud computing adoption: An analysis of the manufacturing and services sectors. Information & Management, 51(5), 497-510. doi: http://dx.doi.org/10.1016/j.im.2014.03.006
Puklavec, B., Oliveira, T., & Popovic, A. (2014). Unpacking Business Intelligence Systems Adoption Determinants: An Exploratory Study of Small and Medium Enterprises. Economic and Business Review, 16(2), 185-213.
Rodrigues, J., Ruivo, P., & Oliveira, T. (2014). Software as a Service Value and Firm Performance - A literature Review Synthesis in Small and Medium Enterprises. Procedia Technology, 16(0), 206-211. doi: http://dx.doi.org/10.1016/j.protcy.2014.10.085
Ruivo, P., Oliveira, T., & Neto, M. (2014). Examine ERP post-implementation stages of use and value: Empirical evidence from Portuguese SMEs. [Article]. International Journal of Accounting Information Systems, 15(2), 166-184.
Ruivo, P., Santos, V., & Oliveira, T. (2014). Data Protection in Services and Support Roles – a Qualitative Research amongst ICT Professionals. Procedia Technology, 16(0), 710-717. doi: http://dx.doi.org/10.1016/j.protcy.2014.10.020
Miltgen, C. L., Popovic, A., & Oliveira, T. (2013). Determinants of end-user acceptance of biometrics: Integrating the "Big 3" of technology acceptance with privacy context. Decision Support Systems, 56, 103-114.
Ruivo, P., Johansson, B., Oliveira, T., & Neto, M. (2013). Commercial ERP Systems and User Productivity: A Study Across European SMEs. Procedia Technology, 9(0), 84-93. doi: http://dx.doi.org/10.1016/j.protcy.2013.12.009
Ruivo, P., Oliveira, T., Johansson, B., & Neto, M. (2013). Differential effects on ERP post-adoption stages across Scandinavian and Iberian SMEs. Journal of Global Information Management, 21(3), 1-20.
Cruz-Jesus, F., Oliveira, T., & Bacao, F. (2012). Digital divide across the European Union. Information & Management, 49(6), 278-291. doi: 10.1016/j.im.2012.09.003
Ruivo, P., Johansson, B., Oliveira, T., & Neto, M. (2012). Determinants that Influence ERP Use and Value: Cross-Country Evidence on Scandinavian and Iberian SMEs. Procedia Technology, 5(0), 354-362. doi: http://dx.doi.org/10.1016/j.protcy.2012.09.039
Ruivo, P., Oliveira, T., & Neto, M. (2012). ERP use and value: Portuguese and Spanish SMEs. Industrial Management & Data Systems, 112(7), 1008-1025. doi: 10.1108/02635571211254998
Marques, A., Oliveira, T., Dias, S. S., & Martins, M. F. (2011). Medical Records System adoption in European Hospitals. Electronic Journal Information Systems Evaluation, 14(1), 89-99.
Oliveira, T., & Correia, A. M. R. (2011). Books, Bytes and Business: The Promise of Digital Publishing. [Book Review]. Online Information Review, 35(4), 684-685. doi: 10.1108/14684521111162016
Oliveira, T., & Martins, M. F. O. (2011). Understanding the determinant factors of Internet business solutions adoption: the case of Portuguese firms. Applied Economics Letters, 18(18), 1769-1775. doi: 10.1080/13504851.2011.564116.
Oliveira, T., & Martins, M., F. (2011). Literature Review of Information Technology Adoption Models at Firm Level. Electronic Journal Information Systems Evaluation, 14(1), 110-121.
Oliveira-Martins, S. d., Oliveira, T., Gomes, J. J. F., Caramona, M., & Cabrita, J. (2011). Factors associated with arterial hypertension in pharmacy users in Portugal. Revista de Saúde Pública, 45(1), 136-144. doi: 10.1590/s0034-89102010005000056
Martins, M. F., & Oliveira, T. (2010). Semiparametric Estimation of Information Technology Diffusion Models: a study based on Portuguese firm-level data. American Journal of Mathematical and Management Sciences, 30(3-4), 257-284.
Oliveira, T. & Martins, M. F. (2010). Understanding e-business adoption across industries in European countries. Industrial Management & Data Systems, 110(9), 1337-1354.
Oliveira, T. & Martins, M. F. O. (2010). Firms Patterns of E-business Adoption: Evidence for the European Union-27. The Electronic Journal Information Systems Evaluation, 13, 47-56.
Martins, M. F. O., & Oliveira, T. (2008). Determinants of Information Technology Diffusion: a Study at the Firm Level for Portugal. Electronic Journal Information Systems Evaluation, 11(1), 27-34.
Capítulo de Livro
Ruivo, P., Santos, V., & Oliveira, T. (2019). Success factors for data protection in services and support roles: combining traditional interviews with delphi method. In Censorship, Surveillance, and Privacy: Concepts, Methodologies, Tools, and Applications (Vol. 2, pp. 814-829). IGI Global. DOI: 10.4018/978-1-5225-7113-1.ch042
Ruivo, P., Oliveira, T., Johansson, B., & Neto, M. (2017). The drivers of ERP value among scandinavian and iberian SMEs. In M. Khosrow-Pour (Ed.), Handbook of Research on Global Enterprise Operations and Opportunities (pp. 17-35). IGI Global. DOI: 10.4018/978-1-5225-2245-4.ch002
Oliveira, T., & Dhillon, G. (2016). From Adoption to Routinization of B2B e-Commerce: Understanding Patterns across Europe. In I. Management Association (Ed.), Web Design and Development: Concepts, Methodologies, Tools, and Applications (pp. 1477-1497). Hershey, PA: IGI Global. doi:10.4018/978-1-4666-8619-9.ch067
Martins, R., & Oliveira, T. (2014). Information Systems Outsourcing, the Umbrella Term for e-Business Strategic Management Sourcing: Service Comparison. In F. J. Martínez-López (Ed.), Handbook of Strategic e-Business Management (pp. 687-705): Springer Berlin Heidelberg.
Ruivo, P., Mestre, A., Johansson, B., & Oliveira, T. (2014). Defining the ERP and CRM integrative value. In J. Varajao, M. Cunha, N. BjornAndersen, R. Turner, D. Wijesekera, R. Martinho & R. Rijo (Eds.), Centeris 2014 - Conference on Enterprise Information Systems / Projman 2014 - International Conference on Project Management / Hcist 2014 - International Conference on Health and Social Care Information Systems and Technologies (Vol. 16, pp. 704-709). Amsterdam: Elsevier Science Bv.
Ruivo, P., Oliveira, T., Johansson, B., & Neto, M. (2014). Empirical Study on Differences and Similarities in ERP Usage Amongst European SMEs. In J. Devos, H. Landeghem & D. Deschoolmeester (Eds.), Information Systems for Small and Medium-sized Enterprises (pp. 199-212): Springer Berlin Heidelberg.
Andrade, P., Alturas, B., & Oliveira, T. (2012). Electronic Procurement: The Supplier Perspective Organizational Integration of Enterprise Systems and Resources: Advancements and Applications (pp. 213-232): IGI Global.
Dhillon, G., Oliveira, T., Susarapu, S., & Caldeira, M. (2012). When Convenience Trumps Security: Defining Objectives for Security and Usability of Systems. In D. Gritzalis, S. Furnell & M. Theoharidou (Eds.), Information Security and Privacy Research (Vol. 376, pp. 352-363): Springer Berlin Heidelberg.
Ruivo, P., Oliveira, T., & Neto, M. (2012). ERP Post-adoption: Use and Value – An Empirical Study on Portuguese SMEs. In H. Rahman, A. Mesquita, I. Ramos & B. Pernici (Eds.), Knowledge and Technologies in Innovative Information Systems (Vol. 129, pp. 67-81): Springer Berlin Heidelberg.
Ruivo, P., Oliveira, T., & Neto, M. (2012). ERP post-adoption: value impact on firm performance A survey study on Portuguese SMEs. In A. Rocha, J. A. CalvoManzano, L. P. Reis & M. P. Cota (Eds.), Sistemas Y Tecnologias De Informacion, Vols 1 and 2 (pp. 288-293). Rio Tinto: Aisti-Assoc Iberica Sistemas & Tecnologias Informacao.
Andrade, P., Alturas, B., & Oliveira, T. (2011). Electronic Procurement: The Supplier Perpective. In M. M. C.-C. João Varajão, António Trigo (Ed.), Organizational Integration of Enterprise Systems and Resources: Advancements and Applications (pp. 1-312). Hershey: IGI Global.
Cruz-Jesus, F., Oliveira, T., & Bacao, F. (2011). Exploratory Factor Analysis for the Digital Divide: Evidence for the European Union - 27 In M. M. Cruz-Cunha, J. Varajão, P. Powell & R. Martinho (Eds.), ENTERprise Information Systems (Vol. 219, pp. 44-53): Springer Berlin Heidelberg.
Andrade, P., Alturas, B., & Oliveira, T. (2010). Electronic Procurement: Dealing with Supplier Adoption. In J. E. Quintela Varajão, M. M. Cruz-Cunha, G. D. Putnik & A. Trigo (Eds.), ENTERprise Information Systems (Vol. 109, pp. 168-179): Springer Berlin Heidelberg.
Marques, A., Oliveira, T., & Martins, M. F. O. (2010). Adoption of Medical Records Management System in European Hospitals. In M. Castro Neto (Ed.), Proceedings of the 4th European Conference on Information Management and Evaluation (pp. 265-274). Nr Reading: Academic Conferences.
Oliveira, T., & Martins, M. F. (2010). Information Technology Adoption Models at Firm Level: Review of Literature. In M. Castro Neto (Ed.), Proceedings of the 4th European Conference on Information Management and Evaluation (pp. 312-323). Nr Reading: Academic Conferences.
Martins, M., & Oliveira, T. (2009). Determinants of e-Commerce Adoption by Small Firms in Portugal. In D. Remenyi, J. Ljungberg & K. Grunden (Eds.), 3rd European Conference on Information Management and Evaluation (pp. 328-338). Reading: Academic Conferences.
Oliveira, T., & Martins, M. F. (2009). Firms Patterns of e-Business Adoption: Evidence for the European Union-27. In D. Remenyi, J. Ljungberg & K. Grunden (Eds.), Proceedings of the 3rd European Conference on Information Management and Evaluation (pp. 371-379). Reading: Academic Conferences.
Edição de Livros
Ramos, I., Quaresma, R., Resende da Silva, P., Oliveira, T. (Eds.). (2019). Information Systems for Industry 4.0. Proceedings of the 18th Conference of the Portuguese Association for Information Systems. (Lecture Notes in Information Systems and Organisation, 31). DOI: 10.1007/978-3-030-14850-8. eISBN: 978-3-030-14850-8; ISBN: 978-3-030-14849-2. Link: https://www.springer.com/us/book/9783030148492
Silva, P., Quaresma, R. & Oliveira, T. (2018). Atas da 18ª Conferência da Associação Portuguesa de Sistemas de Informação: a indústria 4.0 e os sistemas de informação. Associação Portuguesa de Sistemas de Informação. URL: http://capsi2018.apsi.pt/Docs/eBook_CAPSI%202018p.pdf
Publicações em Atas de Conferência Científica
Oliveira, F. A. F. T. D., Marques, J., Rosado-Pinto, P., Mourão, A., Fino, H., Catarino, I., ... Oliveira, T. (2019). O projeto Desenvolvimento de Competências de Coordenação Pedagógicada Universidade Nova de Lisboa. In CNaPPES 2018 - 5º Congresso Nacionalde Práticas Pedagógicasno Ensino Superior: Braga, Portugal, 12 e 13 de julho de 2018 (pp. 314)
Pranto, S., Jardim, L., Oliveira, T., & Ruivo, P. (2019). Literature review on blockchain with focus on supply chain. In Proceedings of the 19th Portuguese Association of Information Systems Conferemce: digital disruption: living between data science, IoT and ... people (pp. 51). Associação Portuguesa de Sistemas de Informação.
Reis, C., Ruivo, P., Oliveira, T., & Faroleiro, P. (2019). Unlocking machine learning business value. In Proceedings of the 19th Portuguese Association of Information Systems Conferemce: digital disruption: living between data science, IoT and ... people (pp. 66). Associação Portuguesa de Sistemas de Informação.
Cruz-Jesus, F., Oliveira, T., & Naranjo, M. (2018). Understanding the adoption of business analytics and intelligence. In Á. Rocha, H. Adeli, L. P. Reis, & S. Costanzo (Eds.), Trends and Advances in Information Systems and Technologies, pp. 1094-1103. (Advances in Intelligent Systems and Computing; Vol. 745). WorldCIST'18: World Conference on Information Systems and Technologies 2018. Springer Verlag. DOI: 10.1007/978-3-319-77703-0_106
Naranjo-Zolotov, M., Oliveira, T., Cruz-Jesus, F., & Martins, J. (2018). Satisfaction with e-participation: A model from the Citizen’s perspective, expectations, and affective ties to the place. In Á. Rocha, H. Adeli, L. P. Reis, & S. Costanzo (Eds.), Trends and Advances in Information Systems and Technologies (Vol. 745, pp. 1049-1059). (Advances in Intelligent Systems and Computing; Vol. 745). Springer Verlag. DOI: 10.1007/978-3-319-77703-0_102
Zolotov, M. N., Oliveira, T., & Casteleyn, S. (2018). Continued intention to use online participatory budgeting: The effect of empowerment and habit. In Proceedings of the 11th International Conference on Theory and Practice of Electronic Governance, ICEGOV 2018 (pp. 209-216). Association for Computing Machinery. DOI: 10.1145/3209415.3209461
Ruivo, P., Rodrigues, J., Johansson, B., Oliveira, T., & Rebelo, J. (2017). Differences in ERP Value between Iberian Manufacturing and Services SMEs. In Procedia Computer Science (Vol. 121, pp. 707-715). DOI: 10.1016/j.procs.2017.11.092
Oliveira, T., & Carreiro, H. (2016). Determinants of adoption and use of mobile cloud computing in firms. In Proceedings of the 10th European Conference on Information Systems Management, ECISM 2016 (pp. 305-308). Academic Conferences and Publishing International Limited.
Ruivo, P., Rodrigues, J., Johansson, B., Oliveira, T., & Rebelo, J. (2016). Using TOE and RBV Theories to Define a Theoretical Model to Assess ERP Value Across Iberian MANUFACTURING and Services SMEs. Procedia Computer Science, 100, 474-479. DOI: 10.1016/j.procs.2016.09.184
Aparicio, M., Bacao, F., & Oliveira, T. (2014). MOOC's business models: turning black swans into gray swans. Paper presented at the Proceedings of the International Conference on Information Systems and Design of Communication, Lisbon, Portugal.
Aparicio, M., Bacao, F., & Oliveira, T. (2014). Trends in the e-Learning Ecosystem: A Bibliometric Study. Paper presented at the Twentieth Americas Conference on Information Systems, Savannah.
Corte-Real, N., Oliveira, T., & Ruivo, P. (2014). Understanding the hidden value of business intelligence and analytics (BI&A). Paper presented at the Twentieth Americas Conference on Information Systems, Savannah.
Martins, J., Goncalves, R., Pereira, J., Oliveira, T., & Cota, M. P. (2014, 18-21 June 2014). Social networks sites adoption at firm level: A literature review. Paper presented at the 9th Iberian Conference on Information Systems and Technologies (CISTI), Barcelona.
Puklavec, B., Oliveira, T., & Popovic, A. (2014, 7-9 August). BIS Adoption Determinants in SMEs: An Exploratory Study. Paper presented at the Twentieth Americas Conference on Information Systems, Savannah.
Tavares, J., & Oliveira, T. (2014). Electronic Health Record Portal Adoption by Health Care Consumers: Proposal of a New Adoption Model. Paper presented at the 10th International Conferenceon Web Information Systems and Technologies.
Martins, R., Oliveira, T., & Thomas, M. (2013, 19-22 Junho). Comparing information systems outsourcing between human resource and finance. Paper presented at the 8ª Conferência Ibérica de Sistemas e Tecnologias de Informação, Lisboa, Portugal.
Rebelo, J., P., R., & T., O. (2013, 19-22 Junho). ERP use in the manufacturing sector: The case of Iberian SMEs. Paper presented at the 8ª Conferência Ibérica de Sistemas e Tecnologias de Informação, Lisboa, Portugal.
Ruivo, P., Oliveira, T., & Neto, M. (2013, 19-22 Junho). Enterprise resource planning post-adoption value: A literature review amongst small and medium enterprises. Paper presented at the 8ª Conferência Ibérica de Sistemas e Tecnologias de Informação, Lisboa, Portugal.
Espadanal, M., & Oliveira, T. (2012, September 8-10). Cloud Computing Adoption by firms. Paper presented at the 7th Mediterranean Conference on Information Systems, Guimarães.
Johansson, B., Ruivo, P., Oliveira, T., & Neto, M. (2012, September 18-19). Evaluating determinants for ERP use and value in Scandinavia: exploring differences between danish and swedish SMEs Paper presented at the 6th European Conference on Information Management and Evaluation, Lisboa.
Oliveira, T., Painho, M., & Henriques, R. (2012, November 6). A spatial decision support system for the Portuguese public transportation sector. Paper presented at the IWGS 2012 - ACM SIGSPATIAL International workshop on Geostreaming, California.
Catarino, P., Oliveira, T., & Neto, M. C. (2011, 19-21 Outubro). A adopção da Cloud Computing e sua utilização no Ensino Superior. Paper presented at the CAPSI - Conferência da Associação Portuguesa de Sistemas de Informação, Lisboa.
Cruz-Jezus, F., Oliveira, T., & Bacao, F. (2011, 19-21 Outubro). Divisão Digital na União Europeia. Paper presented at the CAPSI - Conferência da Associação Portuguesa de Sistemas de Informação, Lisboa.
Martins, H., Ribeiro, T., Oliveira, T., & Painho, M. (2011). Sistema de apoio ao licenciamento da ARH Algarve: uma solução webGIS baseada em tecnologia open-source. Paper presented at the IV Jornadas de Software Aberto para SIG, Guimarães.
Martins, R., & Oliveira, T. (2011, 19-21 Outubro). Adopção do Outsourcing dos Sistemas de Informação. Paper presented at the CAPSI - Conferência da Associação Portuguesa de Sistemas de Informação, Lisboa.
Ferreira, D., Dias, S., Oliveira, T., & Bugalho, A. (2010, 5-7 Dezembro). Medicação Inalada na Asma: Avaliação de uma população seguida em consulta hospitalar. Paper presented at the XXVI Congresso de Pneumologia, VI Congresso Luso-Brasileiro de Pneumologia, Coimbra, Portugal.
Gomes, J., & Oliveira, T. (2010, 27-31 July). Will it always be necessary taking into account sample selection? Paper presented at the LinStat 2010, Tomar, Portugal.
Oliveira, T. & Martins, M. F. O. (2010, June). Estimation Model for the Adoption and Use of Information Technology in the Portuguese and European Context. Proceedings of the 5th Iberian Conference on Information Systems and Technologies. Santiago de Compostela, Spain.
Costa, A. C., Oliveira, T., Dias, S., & Painho, M. (2009). Spatial patterns of daily precipitation intensity in southern Portugal, 1940–1999. Paper presented at the 12th AGILE International Conference on Geographic Information Science – Advances in GIScience, Hannover, Germany.
Dias, S., Oliveira, T., & Costa, A. C. (2009, 11-12 Março). Análise geoestatística exploratória da intensidade de precipitação na região Sul de Portugal. Paper apresentado na EUE 2009 – 7º Encontro de Utilizadores ESRI, Lisboa, Portugal.
Oliveira, T., & Martins, M. F. O. (2009). Determinants of information technology adoption in Portugal. Paper presented at the Ice-B 2009: International Conference on E-Business, Milan, Italy.
Negreiros, J., Damasio, M., Painho, M., Oliveira, T., Aguilar, F., & Aguilar, M. (2008). Grasshopper Outbreaks in Colorado: A Spatial Decision Support with SAKWeb (c). Paper presented at the Actas De La Iii Conferencia Iberica De Sistemas Y Tecnologias De La Informacion, Vol 2, Madrid.
Negreiros, J., Painho, M., Costa, A. C., Cabral, P., & Oliveira, T. (2008). The nugget-effect approaches of SAKWeb (c) for environmental modelling. Paper presented at the Geo-Environment and Landscape Evolution Iii, Southampton.
Negreiros, J., Painho, M., Oliveira, T., Aguilar, M. A., & Aguilar, F. J. (2008). Synopsis of an Internet Spatial (Decision Support) Prototype. Paper presented at the 2008 International Conference on E-Learning, E-Business, Enterprise Information Systems, and E-Government, EEE 2008, Las Vegas, USA.
Oliveira, D., Oliveira, T., Martins, M. R. O., & Dias, S. (2008). Perfil dos Hospitais Portugueses em Termos de Utilização de Tecnologias de Informação. Paper presented at the VI Conferência de Estatística e Qualidade na Saúde, Lisboa.
Oliveira, T., & Martins, M. F. O. (2008). A comparison of web site adoption in small and large Portuguese firms. Paper presented at the Ice-B 2008: Proceedings of the International Conference on E-Business, Setubal.

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