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Teaching Staff

Biography

Pedro Ruivo is an Account Executive for digital transformation at SAP and Invited Assistant Professor at the NOVA Information Management School of Universidade Nova de Lisboa. He holds a PhD from the Universidade Nova de Lisboa in Information Management. He has published papers in several academic journals and conferences. He has been developing both professional and academic paths on enterprise management systems from more than fifteen years, in PWC, Navision Software, Microsoft, and currently at SAP. His research interest mainly focus on the business value of Enterprise systems, Industry 4.0, IoT, Big Data, Machine Learning and Blockchain.

Scientific Publications

Ferreira, H. Ruivo, P. & Reis, C. (2021)

How do data scientists and managers influence machine learning value creation? Procedia Computer Science, Vol. 181, 757-764. https://doi.org/10.1016/j.procs.2021.01.228

Jardim, L., Pranto, S., Ruivo, P., & Oliveira, T. (2021)

What are the main drivers of Blockchain Adoption within Supply Chain? – an exploratory research. Procedia Computer Science, 181, 495-502. https://doi.org/10.1016/j.procs.2021.01.195

Côrte-Real, N., Ruivo, P., & Oliveira, T. (2020)

Leveraging internet of things and big data analytics initiatives in European and American firms: is data quality a way to extract business value? Information and Management, 57(1), 1-16. [103141]. [Advanced online publication on 7 January 2019] doi: https://doi.org/10.1016/j.im.2019.01.003

Reis, C., Ruivo, P., Oliveira, T., & Faroleiro, P. (2020)

Assessing the drivers of machine learning business value. Journal of Business Research, 117, 232-243. https://doi.org/10.1016/j.jbusres.2020.05.053

Rodrigues, J., Ruivo, P., & Oliveira, T. (2020)

Mediation role of business value and strategy in firm performance of organizations using software-as-a-service enterprise applications. Information and Management, [103289]. https://doi.org/10.1016/j.im.2020.103289

Ruivo, P., Johansson, B., Sarker, S., & Oliveira, T. (2020)

The relationship between ERP capabilities, use, and value. Computers in Industry, 117, 1-15. [103209]. https://doi.org/10.1016/j.compind.2020.103209

Côrte-Real, N., Ruivo, P., Oliveira, T., & Popovic, A. (2019)

Unlocking the drivers of big data analytics value in firms. Journal of Business Research, 97(April), 160-173. DOI: 10.1016/j.jbusres.2018.12.072

Ruivo, P., Santos, V., & Oliveira, T. (2019)

Success factors for data protection in services and support roles: combining traditional interviews with delphi method. In Censorship, Surveillance, and Privacy: Concepts, Methodologies, Tools, and Applications (Vol. 2, pp. 814-829). IGI Global. DOI: 10.4018/978-1-5225-7113-1.ch042

Pranto, S., Jardim, L., Oliveira, T., & Ruivo, P. (2019)

Literature review on blockchain with focus on supply chain. In Proceedings of the 19th  Portuguese Association of Information Systems Conferemce: digital disruption: living between data science, IoT and ... people (pp. 51). Associação Portuguesa de Sistemas de Informação.

Reis, C., Ruivo, P., Oliveira, T., & Faroleiro, P. (2019)

Unlocking machine learning business value. In Proceedings of the 19th  Portuguese Association of Information Systems Conferemce: digital disruption: living between data science, IoT and ... people (pp. 66). Associação Portuguesa de Sistemas de Informação.

Côrte-Real, N., Oliveira, T., & Ruivo, P. (2017)

Assessing business value of Big Data Analytics in European firms. Journal of Business Research, 70, 379-390. DOI: 10.1016/j.jbusres.2016.08.011

Ruivo, P., Oliveira, T., & Mestre, A. (2017)

Enterprise resource planning and customer relationship management value. Industrial Management and Data Systems, 117(8), 1612-1631. DOI: 10.1108/IMDS-08-2016-0340

Ruivo, P., Oliveira, T., Johansson, B., & Neto, M. (2017)

The drivers of ERP value among scandinavian and iberian SMEs. In M. Khosrow-Pour (Ed.), Handbook of Research on Global Enterprise Operations and Opportunities (pp. 17-35). IGI Global. DOI: 10.4018/978-1-5225-2245-4.ch002

Ruivo, P., Rodrigues, J., Johansson, B., Oliveira, T., & Rebelo, J. (2017)

Differences in ERP Value between Iberian Manufacturing and Services SMEs. In Procedia Computer Science (Vol. 121, pp. 707-715). DOI: 10.1016/j.procs.2017.11.092

Rodrigues, J., Ruivo, P., Johansson, B., & Oliveira, T. (2016)

Factors for Adopting ERP as SaaS amongst SMEs: The Customers vs. Vendor Point of View. Information Resources Management Journal, 29(4), 1-16. doi: 10.4018/irmj.2016100101

Ruivo, P., Rodrigues, J., Johansson, B., Oliveira, T., & Rebelo, J. (2016)

Using TOE and RBV Theories to Define a Theoretical Model to Assess ERP Value Across Iberian MANUFACTURING and Services SMEs. Procedia Computer Science, 100, 474-479. DOI: 10.1016/j.procs.2016.09.184

Ruivo, P., Oliveira, T., & Neto, M. (2015)

Using resource-based view theory to assess the value of ERP commercial-packages in SMEs. Computers in Industry, 73, 105-116. doi: 10.1016/j.compind.2015.06.001

Ruivo, P., Oliveira, T., & Santos, V. (2015)

Measuring Customer Data Protection in Nearshores. Procedia Computer Science, 64, 610-617. doi: http://dx.doi.org/10.1016/j.procs.2015.08.574

Ruivo, P., Rodrigues, J., & Oliveira, T. (2015)

The ERP Surge of Hybrid Models - An Exploratory Research into Five and Ten Years Forecast. Procedia Computer Science, 64, 594-600. doi: http://dx.doi.org/10.1016/j.procs.2015.08.572

Ruivo, P., Rodrigues, J., Neto, M., Oliveira, T., & Johansson, B. (2015)

Defining a Framework for the Development of ICT Services “Nearshoring” in Portugal. Procedia Computer Science, 64, 140-145. doi: http://dx.doi.org/10.1016/j.procs.2015.08.474

Ruivo, P., Santos, V., & Oliveira, T. (2015)

Success Factors for Data Protection in Services and Support Roles: Combining Traditional Interviews with Delphi Method. International Journal of Human Capital and Information Technology Professionals, 6(3), 56-70. doi: 10.4018/ijhcitp.2015070104

Johansson, B., Ruivo, P., & Rodrigues, J. (2015)

Adoption Reasons for Enterprise Systems as a Service - A Recap of Provider Perspectives. In M. M. CruzCunha, J. Varajao, R. Rijo, R. Martinho, P. Schubert, A. Boonstra, R. Correia & R. Berler (Eds.), Conference on Enterprise Information Systems/International Conference on Project Management/Conference on Health and Social Care Information Systems and Technologies, Centeris/Projman / Hcist 2015 (Vol. 64, pp. 132-139). Amsterdam: Elsevier Science Bv.

Côrte-Real, N., Ruivo, P., & Oliveira, T. (2014)

The Diffusion Stages of Business Intelligence & Analytics (BI&A): A Systematic Mapping Study. Procedia Technology, 16(0), 172-179. doi: http://dx.doi.org/10.1016/j.protcy.2014.10.080

Rodrigues, J., Ruivo, P., & Oliveira, T. (2014)

Software as a Service Value and Firm Performance - A literature Review Synthesis in Small and Medium Enterprises. Procedia Technology, 16(0), 206-211. doi: http://dx.doi.org/10.1016/j.protcy.2014.10.085

Ruivo, P., Oliveira, T., & Neto, M. (2014)

Examine ERP post-implementation stages of use and value: Empirical evidence from Portuguese SMEs. [Article]. International Journal of Accounting Information Systems, 15(2), 166-184.

Ruivo, P., Santos, V., & Oliveira, T. (2014)

Data Protection in Services and Support Roles – a Qualitative Research amongst ICT Professionals. Procedia Technology, 16(0), 710-717. doi: http://dx.doi.org/10.1016/j.protcy.2014.10.020

Ruivo, P., Mestre, A., Johansson, B., & Oliveira, T. (2014)

Defining the ERP and CRM integrative value. In J. Varajao, M. Cunha, N. BjornAndersen, R. Turner, D. Wijesekera, R. Martinho & R. Rijo (Eds.), Centeris 2014 - Conference on Enterprise Information Systems / Projman 2014 - International Conference on Project Management / Hcist 2014 - International Conference on Health and Social Care Information Systems and Technologies (Vol. 16, pp. 704-709). Amsterdam: Elsevier Science Bv.

Ruivo, P., Oliveira, T., Johansson, B., & Neto, M. (2014)

Empirical Study on Differences and Similarities in ERP Usage Amongst European SMEs. In J. Devos, H. Landeghem & D. Deschoolmeester (Eds.), Information Systems for Small and Medium-sized Enterprises (pp. 199-212): Springer Berlin Heidelberg.

Corte-Real, N., Oliveira, T., & Ruivo, P. (2014)

Understanding the hidden value of business intelligence and analytics (BI&A). Paper presented at the Twentieth Americas Conference on Information Systems, Savannah.

Johansson, B., & Ruivo, P. (2013)

Exploring Factors for Adopting ERP as SaaS. Procedia Technology, 9(0), 94-99. doi: http://dx.doi.org/10.1016/j.protcy.2013.12.010

Ruivo, P., Johansson, B., Oliveira, T., & Neto, M. (2013)

Commercial ERP Systems and User Productivity: A Study Across European SMEs. Procedia Technology, 9(0), 84-93. doi: http://dx.doi.org/10.1016/j.protcy.2013.12.009

Ruivo, P., Oliveira, T., Johansson, B., & Neto, M. (2013)

Differential effects on ERP post-adoption stages across Scandinavian and Iberian SMEs. Journal of Global Information Management, 21(3), 1-20.

Ruivo, P., Johansson, B., Oliveira, T., & Neto, M. (2012)

Determinants that Influence ERP Use and Value: Cross-Country Evidence on Scandinavian and Iberian SMEs. Procedia Technology, 5(0), 354-362. doi: http://dx.doi.org/10.1016/j.protcy.2012.09.039

Ruivo, P., Oliveira, T., & Neto, M. (2012)

ERP use and value: Portuguese and Spanish SMEs. Industrial Management & Data Systems, 112(7), 1008-1025. doi: 10.1108/02635571211254998

Ruivo, P., Oliveira, T., & Neto, M. (2012)

ERP Post-adoption: Use and Value – An Empirical Study on Portuguese SMEs. In H. Rahman, A. Mesquita, I. Ramos & B. Pernici (Eds.), Knowledge and Technologies in Innovative Information Systems (Vol. 129, pp. 67-81): Springer Berlin Heidelberg.

Ruivo, P., Oliveira, T., & Neto, M. (2012)

ERP post-adoption: value impact on firm performance A survey study on Portuguese SMEs. In A. Rocha, J. A. CalvoManzano, L. P. Reis & M. P. Cota (Eds.), Sistemas Y Tecnologias De Informacion, Vols 1 and 2 (pp. 288-293). Rio Tinto: Aisti-Assoc Iberica Sistemas & Tecnologias Informacao.

Viana, A., Neto, M., & Ruivo, P. (2012)

ERP usage and knowledge management Using social information within Microsoft Dynamics NAV on a Portuguese company. In A. Rocha, J. A. CalvoManzano, L. P. Reis & M. P. Cota (Eds.), Sistemas Y Tecnologias De Informacion, Vols 1 and 2 (pp. 294-299). Rio Tinto: Aisti-Assoc Iberica Sistemas & Tecnologias Informacao.

Ruivo, P., & Neto, M. (2011)

Sustainable enterprise KPIs and ERP post adoption A survey study on Portuguese SMEs. In A. Rocha, R. Goncalves, M. P. Cota & L. P. Reis (Eds.), Sistemas E Tecnologias De Informacao, Vol I (pp. 166-172). Rio Tinto: Aisti-Assoc Iberica Sistemas & Tecnologias Informacao.

Ruivo, P., & Neto, M. (2010)

ERP software for Small and Medium-sized Enterprises in Portugal: Exploratory Study of new KPIs. Reading: Academic Conferences.